Amazon Web Services contract

Contract details

Lead agency: Department of Government Services

Conditions of use: Non-mandatory

Contract reference number: DPC-ICT-02-2021

Arrangement type: Sole supplier

Start date: 23 November 2021

End date: Evergreen (in an evergreen contract, the parties agree that the contract rolls over automatically until one party gives notice to terminate the contract).

What's covered

This contract provides:

Amazon Web Services cloud services
VMWare cloud
Amazon Web Services professional services
enterprise support
training and certification

Using this contract

All Victorian Government departments and agencies are eligible to use this contract.

Find out who can use state purchase contracts.

This contract provides:

competitive pricing
increased support services

Supplier details

Name: Amazon Web Services Australia Pty Ltd

ABN: 63 605 345 891

Address: L18, 8 Exhibition Street Melbourne VIC 3000

Website: https://aws.amazon.com/

Contact name: Simon Dugina

Title: Sales Manager Public Sector

Phone: 0478 304 329

Email: dugina@amazon.com

How to buy

Buyers need to request access to the Digital Marketplace to join this contract.

Digital Marketplace

A place where government can buy goods and services from businesses.

Anyone using this contract must follow the rules of use.

After receiving access, buyers can view the state purchase contract on the Digital Marketplace in the ‘confidential information’ tile.
There are 2 parts to this state purchase contract. The terms and conditions sit under the enterprise agreement, and the discount structure can be found in the affiliate private pricing addendum.
The buyer should review product discounts and services offered under this contract.
The minimum discount structure is provided in the contract. Buyers should always consider if there is an opportunity to negotiate a better discount.
New buyers must download and complete the following documents from Digital Marketplace:
- Amazon Web Services mutual non-disclosure agreement
- Amazon Web Services Affiliate Addendum
- Additional Addenda to support the purchase
Once the documents have been completed, return them to the Amazon Web Services Account Representative.
Existing buyers can skip this step.

Amazon Web Services Marketplace

Buyers who have an Amazon Web Services account can purchase products and services from other IT providers (such as Oracle and Salesforce) through the Amazon Web Services Marketplace using the following process:

Step 1: Complete an Request for Information with the original IT provider.

Step 2: Order and pay through the Amazon Web Services marketplace.

Queries regarding the Amazon Web Services Marketplace can be directed to the Amazon Web Services account representative.

Help and support

For help using the Digital Marketplace, contact the Customer Support team at support@buyingfor.vic.gov.au or 1800 840 966.