Amazon Web Services contract

This contract supplies Amazon Web Services cloud infrastructure services.

Contract details

Lead agency: Department of Government Services

Conditions of use: Non-mandatory

Contract reference number: DPC-ICT-02-2021

Arrangement type: Sole supplier

Start date: 23 November 2021

End date: Evergreen (in an evergreen contract, the parties agree that the contract rolls over automatically until one party gives notice to terminate the contract).

What's covered

This contract provides:

  • Amazon Web Services cloud services
  • VMWare cloud
  • Amazon Web Services professional services
  • enterprise support
  • training and certification

Using this contract

All Victorian Government departments and agencies are eligible to use this contract.

Find out who can use state purchase contracts.

This contract provides:

  • competitive pricing
  • increased support services

Supplier details

Name: Amazon Web Services Australia Pty Ltd

ABN: 63 605 345 891

Address: L18, 8 Exhibition Street Melbourne VIC 3000

Website: https://aws.amazon.com/

Contact name: Simon Dugina

Title: Sales Manager Public Sector

Phone: 0478 304 329

Email: dugina@amazon.com

How to buy

Buyers need to request access to the Digital Marketplace to join this contract.

Anyone using this contract must follow the rules of use.

Step 1: Request access to the contract on Digital Marketplace

Log in or create a Digital Marketplace account. Select the ‘buy’ tab, then request access to the AWS contract.

A member of our team will assess the request. The buyer will be notified of the outcome.

Step 2: Review the contract and services offered

After receiving access, buyers can view the state purchase contract on the Digital Marketplace in the ‘confidential information’ tile.

There are 2 parts to this state purchase contract. The terms and conditions sit under the enterprise agreement, and the discount structure can be found in the affiliate private pricing addendum.

The buyer should review product discounts and services offered under this contract.

The minimum discount structure is provided in the contract. Buyers should always consider if there is an opportunity to negotiate a better discount.

Step 3: Create a buyer account with Amazon Web Services

New buyers must download and complete the following documents from Digital Marketplace:

  • Amazon Web Services mutual non-disclosure agreement
  • Amazon Web Services Affiliate Addendum
  • Additional Addenda to support the purchase

Once the documents have been completed, return them to the Amazon Web Services Account Representative.

Existing buyers can skip this step.

Step 4: Request for information

Buyers can submit request for information in Digital Marketplace. Amazon Web Services can respond (accept or decline) to the Request for Information as part of this process.

Currently, further correspondence with the supplier is conducted via email. In the future, buyers and sellers will be able to ask questions and communicate within Marketplace.

Step 5: Seek approval

When the pricing and services have been agreed, follow the local Agency procurement process to seek approval.

Step 6: Complete the Agreement

Complete the Amazon Web Services purchase order agreement. Make sure the Agency's financial delegate signs the Agreement.

Step 7: Return the completed Agreement

Return the completed Agreement via email to the Amazon Web Services account Representative.

Amazon Web Services Marketplace

Buyers who have an Amazon Web Services account can purchase products and services from other IT providers (such as Oracle and Salesforce) through the Amazon Web Services Marketplace using the following process:

Step 1: Complete an Request for Information with the original IT provider.

Step 2: Order and pay through the Amazon Web Services marketplace.

Queries regarding the Amazon Web Services Marketplace can be directed to the Amazon Web Services account representative.

Help and support

For help using the Digital Marketplace, contact the Customer Support team at support@buyingfor.vic.gov.au or 1800 840 966.

Updated