eServices register

This whole of Victorian government register offers multiple suppliers for IT services, equipment and maintenance.


Note the following administrative guidelines applicable from 1 July 2019:

These guidelines contain updated decision-making and approval requirements for labour hire and professional services use.


This register offers multiple suppliers for IT services, equipment and maintenance. It provides a flexible platform for buyers to easily access and engage suppliers for a broad range of IT related services.

Lead agency: Department of Premier and Cabinet

Conditions of use: Mandatory

Contract reference number: eServices2017

Arrangement type: Register

Start date: 1 July 2013

End date:

Buyers: Access to the register

Log in as a buyer to use the register and access templates, guides and categories (government users only).

Log in as a buyer

Register as a buyer (government users only)

Register as a buyer

Key benefits

Key benefits of this register include:

  • opportunities for IT industry to compete for business in a flexible online environment
  • a user-friendly platform
  • streamlined procurement process
  • built-in reporting
  • analytics component to track procurements over time

What’s covered?

Some of the services covered by this register include:

  • professional services for software and hosting services
  • hosted services, including software as a service (SaaS) and infrastructure as a service (IaaS)
  • geo-spatial data services


This register doesn’t cover contract workers, temporary staff or hardware.

Supplier details

The list of approved suppliers is available on the VendorPanel platform.

Contact VendorPanel for technical issues on or at

Join this contract

To join this contract and access more information:

Step 1. Register for the contracts portal

Log in to the contracts portal to download confidential contract information.

Step 2. Register for VendorPanel

Once you have joined the contract and received approval from your category manager, you must register for VendorPanel.

Use this contract

Anyone using the contract portal must follow the rules of use:

Parliament, Freedom of Information and the Victorian Auditor-General's Office investigate transactions so be sure to document your entire process including advertising.

Buyers need to publish details of contracts valued $100,000 or higher on the contract publishing system (CPS) up to 60 days after the contract begins.

Relevant documents

Make sure you read these documents and use them where needed.

Department contract managers


Supplier: Access to the register

Suppliers must apply to join the eServices register.

Suppliers seeking to join the register will need to follow the steps below and meet all registration requirements. Every step must be completed to access the register.

Step 1. Register on Vendor Panel

Register on the VendorPanel platform.


  • you must provide your website address (URL)
  • suppliers have 28 days to complete their profile. After this, details are deleted unless you get an extension
  • suppliers must follow the Supplier Code of Conduct
  • by signing up, you agree that you have read and agree to meet the ethical standards set out in the code.
  • the Department of Premier and Cabinet may ask suppliers to provide further information to register. VendorPanel will email suppliers to inform them of this

Step 2. Activate your profile

After you register, you’ll receive an activation email. Login and complete the registration.

Step 3. Provide documentation

To complete the process suppliers must:

  • provide a valid Australian Business Name and ABN or ACN
  • include the contact details of an Australian-based primary contact person (your Vendor Admin)
  • include a description of your business which must be longer than a single line (you can copy across from your website if appropriate) – This business description is the tool that government buyers use to refine their search before approaching the market, so this is your opportunity to include any relevant keywords and areas that you specialise in
  • include a link to a fully functioning website that government buyers can access to read more about your business
  • attach current Certificates of Currency for Public Liability Insurance (minimum threshold is AUD $10 million per occurrence) and Professional Liability/Indemnity insurance (minimum threshold is AUD $5m in aggregate) – This requirement satisfies contractual obligations in sections 30.1.1 and 30.1.2 of the eServices head contract; and
  • include any other details required by the VendorPanel platform

Step 4. Wait for approval

The eServices administrator will either approve or reject the application.

Reviewed 08 October 2019

Buying for Victoria

Primary contact

Joseph Patrick (Project Manager) Department of Premier and Cabinet

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