This contract offers access to print management services, digital publishing, mail house and warehousing solutions.
Lead agency: Department of Treasury and Finance
Conditions of use: Mandatory
Contract reference number: SS-10-2015
Arrangement type: Sole supplier
Start date: 18 December 2015
End date: 17 December 2019 (there is 1 option available to extend this contract by 1 year)
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The key benefits of this contract are:
- access to services, staff, systems and supply chain
- expertise in the print management field
- competitive fees
- pricing model that reflects changing needs and behaviours of buyers
- streamlined online ordering system
- comprehensive reporting capabilities.
This contract covers:
- approved print suppliers
- digital publishing
- mail-house services
- an online transaction system
Print management services
Covers the purchase and management of printed products. This includes forms, brochures newsletters, posters, reports, and other products and services.
Examples of types of printed products:
|Printed forms||Repetitive print||Other print|
| || |
Digital publishing services
The supplier provides these services:
- providing published digital document
- finding the best digital formats to meet your needs
- managing an approved list of specialised digital publishing suppliers.
If needed, the supplier can provide you with warehousing solution to meet your needs.
Mail house and distribution services
The supplier can manage any mailhouse and distribution requirements you need for print products.
There are 3 categories of management fee that apply to a purchase made under the agreement:
Management fee A: payable by all mandated departments and agencies
Management fee B: payable by all government owned and government supported organisations who use account managers.
Management fee C: payable by all government owned entities and government supported organisations who do not use account managers.
Address: Level 9, 124 Exhibition Street
Melbourne VIC 3000
Phone: +61 3 9250 7644
Mobile: +61 3 9250 7644
Fax: +61 3 9639 0927
Each department has been given a Finsbury Green account manager.
Finsbury Green Account Managers
|Account Manager Name||Department||Mobile||Direct Number|
|Paul Towsey|| |
|0422 444 firstname.lastname@example.org||03 9250 7676|
|Robert Humphris||Account Manager PTV||0415 818 email@example.com||03 9250 7676|
|Steve Culshaw 03||Account Manager DELWP||0409 735 firstname.lastname@example.org||03 9250 7611|
|Tim Blennerhassett||Account Manager DEDJTR||0404 039 email@example.com||03 9250 7622|
|Brett MacLennan||Account Manager DPC, DTF, SRO||0414 451 firstname.lastname@example.org||03 9250 7640|
|Kim Luong||Account Manager Victoria Police||0404 895 email@example.com||03 9250 7633|
|Lillian Koumantaros||Account Manager DJR||0414 787 firstname.lastname@example.org||03 9250 7650|
|Bruce Paterson||Account Manager LXRA / Metro Rail Authority||0414 938 email@example.com||03 9250 7655|
|Aaron Small||Account Manager VicRoads / Worksafe / TAC||0414 965 firstname.lastname@example.org||03 9250 7670|
|Paul Maartens||Account Manager DET||0418 396 email@example.com||03 9250 7680|
|Peter Le Chapelain||Account Manager DHHS||0413 877 firstname.lastname@example.org||03 9250 7663|
|Angelique Carroll||Customer Serviceemail@example.com||03 9250 7661|
|Kim Le||Customer Servicefirstname.lastname@example.org||03 9250 7662|
Join this contract
Step 1. Expression of Interest
Organisations interested in joining this contract can register their interest by contacting the category manager with this wording:
“Pursuant to clause 3.1(b) of the Print Management and Associated Services SPC, [Entity Name] seek approval from the Lead Department to acquire Goods from the Supplier under the terms and conditions of the Agreement”.
Step 2. Eligibility
The category manager will make sure you are eligible to access the contract, which is approved by the lead department.
Step 3. Complete a User Agreement
If a public organisation wants to access this contract they will need to complete a user agreement.
After you get the lead department's approval, tell Finsbury Green access has been granted.
Using this contract
Anyone using this contract must follow the rules of use.
Step 1. Make contact with Finsbury Green
You or your design agency contacts your Finsbury Green Account Manager to discuss your requirements.
Step 2. Complete the brief form
Complete the brief form you can find on your Department’s intranet and email it to your account manager. If you don't have all the details of your job, your account manager will help you.
Provide all relevant authorisation information. Including:
- purchase order
- cost center
- job number
This helps avoid delays, and means accurate invoicing.
Step 3. Receive your quote
Finsbury Green will review and confirm your job brief. They will find a minimum of 5 quotes from suppliers who suit your brief
Finsbury Green will give 24 hours notice to suppliers to provide a quote.
If a brief is complex more time may be required for the quoting process. This will be agreed between you and your account manager on a case by case basis
Once complete, the Finsbury Green account manager will prepare and send the quotes by email to you
If a job is urgent it can be completed quickly, but avoid urgent requests where possible. The fewer suppliers who can respond, the less competitive pricing will be
Step 4. Approve the quote
When the quote is ready for approval, provide Finsbury Green with the authorisation information you agreed to.
This can be a scan of the signed PDF quote, your cost centre code and/or purchase order code
Proper authorisation ensures the job can start. It also makes the payment process seamless
Your account manager will contact you to confirm delivery and any other details.
Step 5. Supply your artwork
Finsbury Green can receive your artwork files in a print ready PDF. You can send artwork via email up to 10MB.
For artwork over 10MB and up to 2GB, please upload it using the file transfer tool Hightail.
Your account manager will be able to give you access details to Hightail.
Step 6. Approve the artwork
Finsbury Green will send you a PDF proof or a hi-resolution digital printed proof
A mock-up of the job can also be provided if it’s needed
Once you approve it, send back the signed proof, along with the mock-up, to confirm the job is ready for production.
Step 7. Print and delivery of your job
Once approved, Finsbury Green actions the job and manages the chosen supplier
Before the job is delivered, your account manager will confirm samples ensuring quality standards. This may not be possible depending on the timeframe. In this case Finsbury Green will send you samples at the same time as the job is delivered
The finished product or service can be delivered across the Victoria, including multiple locations
Please include all delivery details in your brief so that the quote Finsbury Green provides includes any costs for delivery
Step 8. Invoicing
A number of payment options are available.
- Credit/purchase card. This is suitable for low value repetitive orders such as online stationery
- Summary invoice. This can be made for an agreed period of time (ie weekly, bi-monthly or monthly) to pay for a selected time period
- Invoice at time of order. An invoice is emailed to you, and you send the invoice to your accounts payable email address
- Invoice directly to your accounts payable
Department contract managers
Contact your Department or agency contract manager if you have any questions about this contract.
|Organisation||Departmental Representative||Job Title||Phone|
|Department of Economic Development, Jobs, Transport and Resources||Georgia Carrington||Creative and Advertising Services Manager||03 8392 email@example.com|
|Department of Education and Training||Lorenza Hallahan||Brand, Design & Multimedia Manager||03 9637 firstname.lastname@example.org|
|Department of Environment, Land, Water and Planning||Kathryn Parker||Communications Adviser||03 9637 email@example.com|
|Department of Treasury and Finance||Kate Atherton||Communications Manager||03 9651 firstname.lastname@example.org|
|Department of Premier and Cabinet||Stephanie Puls||Adviser, Communication Strategy||03 9603 email@example.com|
|Department of Justice and Regulation||Teresa Alexander||Senior Communications Adviser||03 8684 firstname.lastname@example.org|
|Department of Health and Human Services||Eugenio Fazio||Graphic Designer||03 9096 email@example.com|
|Other Participating Government Organisations||Other Participating Government Organisations||Other Participating Government Organisations||Other Participating Government Organisations||Other Participating Government Organisations|
|Public Transport Victoria||Anita Carlisle||Production Coordinator||03 9027 firstname.lastname@example.org|
|Victoria Police||Chris Comeros||Deputy HSR||03 9247 email@example.com|
|Worksafe Victoria||Amanda Luxmoore||Communications Consultant||03 9641 firstname.lastname@example.org|
|VicRoads||David Stambolziev||Team Leader, Purchasing and Contracts||03 9854 email@example.com|
|Level Crossing Removal Authority||Jackie Jackson||Production Adviser||03 9095 firstname.lastname@example.org|