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buyingfor.vic.gov.au

Salesforce contract

A whole of Victorian government closed panel contract with one supplier for using Salesforce marketing products and services.

Summary

A whole of Victorian government closed panel contract with 1 supplier for using Salesforce marketing products and services, including marketing, analytics, cloud, commerce and sales services.

Lead agency: Department of Premier and Cabinet

Conditions of use: Non-mandatory

Contract reference number: SPC 2017-20

Arrangement type: Sole supplier

Start date: 1 February 2017

End date: 31 January 2020

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Key benefits

  • value for money
  • simple process for using Salesforce cloud services
  • standard contract terms

What’s covered?

This contract covers these main areas of Salesforce services:

  • sales
  • service
  • marketing
  • community
  • analytics
  • commerce

Supplier details

This contract is a sole supplier arrangement with Salesforce.

Salesforce

Address: 55 Collins St, Melbourne VIC 3000
Website: www.salesforce.com
Contact name: Larry Williams
Role: State Director
Mobile: 0410 344 133
Email: larry.williams@salesforce.com

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To join this contract and access more information:

Register for the contracts portal

Log in to the contracts portal  to download confidential contract information and pricing.

Exclusions

This contract doesn’t apply to TAFEs, Melbourne Water, City West Water, South East Water and Yarra Valley Water.

Use this contract

Anyone using this contract must follow the rules of use:

Step 1. Write what you need

Create a list of:

  • any needs you have
  • the Salesforce products that match them

Think about the data you need to put in the Salesforce platform, and make reference to the Victorian Protective Data Security Framework. A guide for certifications is available in the contracts portal.

Step 2. Do a risk analysis

Think about the data you need to put in the Salesforce platform, and make reference to the Victorian Protective Data Security Framework. A guide for certifications is available in the contracts portal.

Step 3. Get cost estimates

Use the price list to identify the overall cost of the products you need.

Step 4. Get the necessary approvals

Follow your organisation’s internal processes to get financial approval.

Step 5. Start the procurement

When your proposal is approved, create a purchase order and send to Salesforce. When the purchase order is accepted, Salesforce will sign the purchase order and return a copy.

Reviewed 25 July 2019

Primary contact:

Andy Simpson (Category Manager - Strategic, Cyber Security & Software) Department of Premier and Cabinet

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