eServices register categories

Read the list of products and services included in the eServices register.

IT infrastructure or eServices contract?

IT infrastructure scope

IT infrastructure purchase order terms and conditions contract will apply for the following categories:

  • ICT infrastructure services including infrastructure and training, etc
  • ICT hardware including storage, network etc
Image showing a list of products and services grouped into categories

All other categories

All the other categories are related to the eServices IT services scope. Where IT services are provided, then the eServices Contract will apply.

The GDS Aerial Survey Data and Services parent category includes both IT services and IT Infrastructure scope so both contract sets may apply depending on the actual purchase.

Image showing a list of products and services grouped into categories

Products and services

The images above show the category and subcategory structure implemented for the eServices register. It shows all products and services grouped by category and when the IT Infrastructure purchase order terms and conditions and/or eServices contract apply.

The list below replicates the images.

COVIDSafe Technologies and Associated Services

For this category, use the eServices contract:

  • Technologies to support compliance with the public health response
  • Hardware-based registration and screening systems
  • Physical distancing solutions

GDS (Geospatial Data Services) Aerial Survey Data and Services

For this category, use the the eServices contract and/or IT Infrastructure purchase order terms and conditions depending on the products or services provided:

  • 3D modelling and visualisation
  • Aerial photography
  • Bathymetry
  • Electromagnetic
  • LiDAR
  • Radar
  • RPAS (Remotely Piloted Aircraft System), UAV Drone
  • Thermal Imagery
  • Videography

For imagery, elevation (LiDAR) and geospatial analytics see, Geospatial data and analytics contract.

GDS Data Maintenance Services

For this category, use the eServices contract:

  • Raster
  • Vector

GDS Sea Survey Data and Services

For this category, use the eServices contract:

  • Bathymetry
  • Sonar

GDS Terrestrial Survey Data and Services

For this category, use the eServices contract:

  • 3D modelling and visualisation
  • Building information modelling
  • Electromagnetic induction
  • Geostationary sensors
  • GPS Survey
  • LiDAR
  • Photography
  • Thermal Imagery
  • Videography

ICT Application Services

For this category, use the eServices contract:

  • Analysis and Design
  • Development and Integration
  • Implementation/Release
  • Maintenance and Support
  • Requirement Gathering, Business Analysis
  • Testing (QA, performance, security, UAT)

ICT Data Services

For this category, use the eServices contract:

  • Data Modeling, Information Architecture
  • Data Scientist ML/AI
  • Data Analytics, BI & Reporting
  • Data Engineering
  • Database Administration (DBA)

ICT Expertise

For this category, use the eServices contract:

  • Cost Optimisation and Licensing
  • Cybersecurity
  • Architecture
  • L&D Specialist
  • Web Analytics
  • User eXperience (UX)
  • Consulting
  • Graphic Design (UI)

ICT Industry Sector Expertise

For this category, use the eServices contract:

  • Community / Social Services
  • Construction & Capital Works
  • Education, Training & Learning Services
  • Emergency Services
  • Energy
  • Environment
  • Finance Services
  • Gaming
  • Health
  • Housing
  • Human Resources
  • Information & Communications
  • Justice & Law Enforcement
  • Land Management
  • Local Government
  • Natural Resource Management
  • Primary Industries
  • Procurement
  • Science & Research
  • Transport & Roads
  • Survey Management

ICT Infrastructure Services

For this category, use the IT Infrastructure purchase order terms and conditions:

  • Installation and Training
  • Maintenance and Support
  • Reseller Cloud/Software
  • Architecture and Design
  • Cloud management

ICT Hardware

For this category, IT Infrastructure purchase order terms and conditions:

  • Storage
  • Network
  • Servers

ICT Management

For this category, use the eServices contract:

  • Asset Management
  • Service Management
  • Change Management
  • Program/Project Management
  • Risk Management

New and old categories explained

All register categories have changed to support the Digital Marketplace transition.

Review the eServices and IT Infrastructure register categories mapped from the old category to the new category.

eServices Category Mapping
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Previous Cyber Security and Associated Services category is now mapped to ICT Expertise and Application Services categories

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
Cyber Security and associated servicesCyber Human BehaviourICT ExpertiseCybersecurity
Cyber security and associated servicesCyber Security General ConsultationICT ExpertiseCybersecurity
Cyber security and associated servicesMonitoring ServicesICT ExpertiseCybersecurity
Cyber security and associated servicesSecurity AuditsICT ExpertiseCybersecurity
Cyber security and associated servicesSecurity Incident and Data Breach ManagementICT ExpertiseCybersecurity
Cyber security and associated servicesSecurity TestingICT Application ServicesTesting (QA, performance, security, UAT)
Cyber security and associated servicesSpecialist ICT and Cyber Legal AdviceICT ExpertiseCybersecurity
Cyber security and associated servicesSpecialist SCADA and ICS ConsultingICT ExpertiseCybersecurity
Cyber security and associated servicesTechnical Security ServicesICT ExpertiseCybersecurity

Previous ICT Application Expertise category is now mapped to ICT Application Services category

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT Application Expertise.NetICT Application ServicesDevelopment and Integration
ICT Application ExpertiseDrupalICT Application ServicesDevelopment and Integration
ICT Application ExpertiseGroupwareICT Application ServicesDevelopment and Integration
ICT Application ExpertiseJ2EEICT Application ServicesDevelopment and Integration
ICT Application ExpertiseLotusICT Application ServicesDevelopment and Integration
ICT Application ExpertiseMicrosoftICT Application ServicesDevelopment and Integration
ICT Application ExpertiseMultimediaICT Application ServicesDevelopment and Integration
ICT Application ExpertiseOpen SourceICT Application ServicesDevelopment and Integration
ICT Application ExpertiseOracleICT Application ServicesDevelopment and Integration
ICT Application ExpertisePeopleSoftICT Application ServicesDevelopment and Integration
ICT Application ExpertisePortalICT Application ServicesDevelopment and Integration
ICT Application ExpertiseSalesforceICT Application ServicesDevelopment and Integration
ICT Application ExpertiseSAPICT Application ServicesDevelopment and Integration
ICT Application ExpertiseServiceNowICT Application ServicesDevelopment and Integration
ICT Application ExpertiseSQLICT Application ServicesDevelopment and Integration
ICT Application ExpertiseWordpressICT Application ServicesDevelopment and Integration

Previous ICT Architecture and Design category is now mapped to ICT Expertise and Data Services categories

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT Architecture and DesignApplication ArchitectureICT ExpertiseArchitecture
ICT Architecture and DesignBusiness ArchitectureICT ExpertiseArchitecture
ICT Architecture and DesignEnterprise ArchitectureICT ExpertiseArchitecture
ICT Architecture and DesignInformation ArchitectureICT Data ServicesData Modeling, Information Architecture
ICT Architecture and DesignSolution ArchitectureICT ExpertiseArchitecture
ICT Architecture and DesignTechnology ArchitectureICT ExpertiseArchitecture

Previous ICT Benchmarking category is now mapped to ICT Expertise

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT BenchmarkingBenchmarkingICT ExpertiseConsulting
ICT BenchmarkingFunction Point AnalysisICT ExpertiseConsulting

Previous ICT Business Process Expertise category is now mapped to ICT Management, Expertise and Data Services categories

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT Business Process ExpertiseAsset ManagementICT ManagementAsset Management
ICT Business Process ExpertiseBenefits ManagementICT ExpertiseConsulting
ICT Business Process ExpertiseBusiness IntelligenceICT Data ServicesData Analytics, BI and Reporting

Previous ICT Cloud Services category is now mapped to ICT Infrastructure Services category

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT Cloud ServicesIaaS ManagementICT Infrastructure ServicesMaintenance and Support
ICT Cloud ServicesPaaS ManagementICT Infrastructure ServicesMaintenance and Support
ICT Cloud ServicesSaaS ManagementICT Infrastructure ServicesMaintenance and Support

Previous ICT Learning Services category is now mapped to ICT Expertise and Application Services categories

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT Learning ServicesLearning designICT ExpertiseL and D Specialist
ICT Learning ServicesLearning needs analysisICT ExpertiseL and D Specialist
ICT Learning ServicesLearning strategiesICT ExpertiseL and D Specialist
ICT Learning ServicesMassive Open Online Courses (MOOCs)ICT ExpertiseL and D Specialist
ICT Learning ServicesTraining deliveryICT ExpertiseL and D Specialist
ICT Other ServicesDigitisationICT Application ServicesAnalysis and Design

Previous ICT Programs category is now mapped to ICT Management and Application Services categories

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT ProgramsChange ManagementICT ManagementChange Management
ICT ProgramsPortfolio ManagementICT ManagementProgram/Project Management
ICT ProgramsProgram ManagementICT ManagementProgram/Project Management
ICT ProgramsProgram Office StandardsICT ManagementProgram/Project Management
ICT ProgramsProject ManagementICT ManagementProgram/Project Management
ICT ProgramsQuality Assurance and ComplianceICT Application ServicesTesting (QA, performance, security, UAT)

Previous ICT Risk Management category is now mapped to ICT Management category

Review the new ICT Risk Management categories and subcategories.

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT Risk ManagementBusiness Continuity PlanningICT ManagementRisk Management
ICT Risk ManagementCapacity and Availability PlanningICT ManagementRisk Management
ICT Risk ManagementProcess and Technology AuditsICT ManagementRisk Management
ICT Risk ManagementStrategic Risk ManagementICT ManagementRisk Management

Previous ICT Security Management category is now mapped to ICT Expertise, Application Services, Infrastructure Services and Management

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT Security ManagementInformation SecurityICT ExpertiseCybersecurity
ICT Security ManagementPenetration TestingICT Application ServicesTesting (QA, performance, security, UAT)
ICT Security ManagementSecurity and Firewall ManagementICT Infrastructure ServicesMaintenance and Support
ICT Security ManagementSecurity StrategyICT ExpertiseCybersecurity
ICT Security ManagementSecurity TestingICT Application ServicesTesting (QA, performance, security, UAT)
ICT Services ManagementDisaster RecoveryICT ManagementRisk Management
ICT Services ManagementITSM / ITILICT ExpertiseConsulting
ICT Services ManagementNetworksICT Infrastructure ServicesMaintenance and Support

Previous ICT Strategy and Analysis category is now mapped to ICT Expertise, Application Services, and Data Services categories

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT Strategy and AnalysisBusiness AnalysisICT Application ServicesRequirement Gathering, Business Analysis
ICT Strategy and AnalysisBusiness IntelligenceICT Data ServicesData Analytics, BI and Reporting
ICT Strategy and AnalysisStrategy DevelopmentICT ExpertiseConsulting

Previous ICT Support category is now mapped to ICT Application Services category

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT SupportMaintenance and SupportICT Application ServicesMaintenance and Support

Previous ICT Systems and Solutions category is now mapped to ICT Expertise, Application Services, and Data Services categories

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT Systems and SolutionsApplication Programming Interface (API) ManagementICT Application ServicesDevelopment and Integration
ICT Systems and SolutionsBusiness IntelligenceICT Data ServicesData Analytics, BI and Reporting
ICT Systems and SolutionsCustom Application DevelopmentICT Application ServicesDevelopment and Integration
ICT Systems and SolutionsData Migration and ConversionICT Data ServicesData Modeling, Information Architecture
ICT Systems and SolutionsData VisualisationICT Data ServicesData Analytics, BI and Reporting
ICT Systems and SolutionsDatabasesICT Data ServicesDatabase Administration (DBA)
ICT Systems and SolutionsDesign and DevelopmentICT Application ServicesAnalysis and Design
ICT Systems and SolutionsERP and related corporate & shared servicesICT ExpertiseArchitecture
ICT Systems and SolutionsImplementationICT Application ServicesImplementation/Release
ICT Systems and SolutionsIntegrationICT Application ServicesDevelopment and Integration
ICT Systems and SolutionsPerformance and MetricsICT Application ServicesTesting (QA, performance, security, UAT)
ICT Systems and SolutionsSoftware Support & Maintenance ServicesICT Application ServicesMaintenance and Support

Previous ICT Testing Services category is now mapped to ICT Application Services category

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT Testing ServicesAutomated TestingICT Application ServicesTesting (QA, performance, security, UAT)
ICT Testing ServicesTesting ServicesICT Application ServicesTesting (QA, performance, security, UAT)

Previous ICT Web category is now mapped to ICT Application Services and Expertise categories

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
ICT WebAccessibility TestingICT Application ServicesTesting (QA, performance, security, UAT)
ICT WebUser Experience (UX)ICT ExpertiseUser eXperience (UX)
ICT WebWeb AnalyticsICT ExpertiseWeb Analytics
ICT WebWeb Design & Content Management ServicesICT ExpertiseGraphic Design (UI)
ICT WebWebsite/Server performance testingICT Application ServicesTesting (QA, performance, security, UAT)

Old IT Infrastructure categories mapped to new eServices categories

Previous IT Infrastructure - Installation and Training category is now mapped to ICT Infrastructure Services category

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
IT Infrastructure - Installation and TrainingInstallation and TrainingICT Infrastructure ServicesInstallation and Training

Previous IT Infrastructure - Maintenance and Support category is now mapped to ICT Infrastructure Services category

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
IT Infrastructure - Maintenance and SupportMaintenance and SupportICT Infrastructure ServicesMaintenance and Support

Previous IT Infrastructure - Network Services category is now mapped to ICT Infrastructure Services category

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
IT Infrastructure - Network ServicesNetwork AdministratorICT Infrastructure ServicesMaintenance and Support
IT Infrastructure - Network ServicesNetwork Architect/DesignerICT Infrastructure ServicesArchitecture and Design
IT Infrastructure - Network ServicesNetwork EngineerICT Infrastructure ServicesInstallation and Training
IT Infrastructure - Network ServicesNetwork ManagerICT Infrastructure ServicesMaintenance and Support

Previous IT Infrastructure - Storage category is now mapped to ICT Hardware category

Previous categoryPrevious subcategory Marketplace categoryMarketplace subcategory
IT Infrastructure - StoragevariousICT HardwareStorage
IT Infrastructure - NetworkvariousICT HardwareNetwork
IT Infrastructure - ServersvariousICT HardwareServers

Updated