The Geospatial Data Services (GDS) categories have been removed from eServices. For GDS services such as Imagery, Elevation (LiDAR) and Analytics, use the Geospatial Data and Analytics panel.
Product and service categories
The previous categories from the eServices and IT Infrastructure registers have been combined under the new eServices register. However, the eServices and IT Infrastructure contracts are still separate.
A full list of eServices categories and guidance on which contract to use is stated below.
COVIDSafe Technologies and Associated Services
For this category, use the eServices contract:
- Hardware-based registration and screening systems
- Physical distancing solutions
- Technologies to support compliance with the public health response
ICT Application Services
For this category, use the eServices contract:
- Analysis and Design
- Development and Integration
- Implementation/Release
- Maintenance and Support
- Requirement Gathering, Business Analysis
- Testing (QA, performance, security, UAT)
ICT Data Services
For this category, use the eServices contract:
- Database Administration (DBA)
- Data Analytics, BI & Reporting
- Data Engineering
- Data Modeling, Information Architecture
- Data Scientist ML/AI
ICT Expertise
For this category, use the eServices contract:
- Architecture
- Consulting
- Cost Optimisation and Licensing
- Cybersecurity
- Graphic Design (UI)
- L&D Specialist
- User eXperience (UX)
- Web Analytics
ICT Industry Sector Expertise
For this category, use the eServices contract:
- Community / Social Services
- Construction & Capital Works
- Education, Training & Learning Services
- Emergency Services
- Energy
- Environment
- Finance Services
- Gaming
- Health
- Housing
- Human Resources
- Information & Communications
- Justice & Law Enforcement
- Land Management
- Local Government
- Natural Resource Management
- Primary Industries
- Procurement
- Science & Research
- Transport & Roads
- Survey Management
ICT Infrastructure Services
For this category, use the IT Infrastructure purchase order terms and conditions:
- Architecture and Design
- Cloud management
- Installation and Training
- Maintenance and Support
- Reseller Cloud/Software
ICT Hardware
For this category, IT Infrastructure purchase order terms and conditions:
- Network
- Servers
- Storage
ICT Management
For this category, use the eServices contract:
- Asset Management
- Change Management
- Program/Project Management
- Risk Management
- Service Management
New and old categories explained
All eServices register categories were changed to support the Digital Marketplace transition.
The eServices and IT Infrastructure register categories have been mapped from the old category to the new category below.
eServices Category Mapping
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eServices categories
Previous Cyber Security and Associated Services category is now mapped to ICT Expertise and Application Services categories
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| Cyber Security and associated services | Cyber Human Behaviour | ICT Expertise | Cybersecurity |
| Cyber security and associated services | Cyber Security General Consultation | ICT Expertise | Cybersecurity |
| Cyber security and associated services | Monitoring Services | ICT Expertise | Cybersecurity |
| Cyber security and associated services | Security Audits | ICT Expertise | Cybersecurity |
| Cyber security and associated services | Security Incident and Data Breach Management | ICT Expertise | Cybersecurity |
| Cyber security and associated services | Security Testing | ICT Application Services | Testing (QA, performance, security, UAT) |
| Cyber security and associated services | Specialist ICT and Cyber Legal Advice | ICT Expertise | Cybersecurity |
| Cyber security and associated services | Specialist SCADA and ICS Consulting | ICT Expertise | Cybersecurity |
| Cyber security and associated services | Technical Security Services | ICT Expertise | Cybersecurity |
Previous ICT Application Expertise category is now mapped to ICT Application Services category
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Application Expertise | .Net | ICT Application Services | Development and Integration |
| ICT Application Expertise | Drupal | ICT Application Services | Development and Integration |
| ICT Application Expertise | Groupware | ICT Application Services | Development and Integration |
| ICT Application Expertise | J2EE | ICT Application Services | Development and Integration |
| ICT Application Expertise | Lotus | ICT Application Services | Development and Integration |
| ICT Application Expertise | Microsoft | ICT Application Services | Development and Integration |
| ICT Application Expertise | Multimedia | ICT Application Services | Development and Integration |
| ICT Application Expertise | Open Source | ICT Application Services | Development and Integration |
| ICT Application Expertise | Oracle | ICT Application Services | Development and Integration |
| ICT Application Expertise | PeopleSoft | ICT Application Services | Development and Integration |
| ICT Application Expertise | Portal | ICT Application Services | Development and Integration |
| ICT Application Expertise | Salesforce | ICT Application Services | Development and Integration |
| ICT Application Expertise | SAP | ICT Application Services | Development and Integration |
| ICT Application Expertise | ServiceNow | ICT Application Services | Development and Integration |
| ICT Application Expertise | SQL | ICT Application Services | Development and Integration |
| ICT Application Expertise | Wordpress | ICT Application Services | Development and Integration |
Previous ICT Architecture and Design category is now mapped to ICT Expertise and Data Services categories
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Architecture and Design | Application Architecture | ICT Expertise | Architecture |
| ICT Architecture and Design | Business Architecture | ICT Expertise | Architecture |
| ICT Architecture and Design | Enterprise Architecture | ICT Expertise | Architecture |
| ICT Architecture and Design | Information Architecture | ICT Data Services | Data Modeling, Information Architecture |
| ICT Architecture and Design | Solution Architecture | ICT Expertise | Architecture |
| ICT Architecture and Design | Technology Architecture | ICT Expertise | Architecture |
Previous ICT Benchmarking category is now mapped to ICT Expertise
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Benchmarking | Benchmarking | ICT Expertise | Consulting |
| ICT Benchmarking | Function Point Analysis | ICT Expertise | Consulting |
Previous ICT Business Process Expertise category is now mapped to ICT Management, Expertise and Data Services categories
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Business Process Expertise | Asset Management | ICT Management | Asset Management |
| ICT Business Process Expertise | Benefits Management | ICT Expertise | Consulting |
| ICT Business Process Expertise | Business Intelligence | ICT Data Services | Data Analytics, BI and Reporting |
Previous ICT Cloud Services category is now mapped to ICT Infrastructure Services category
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Cloud Services | IaaS Management | ICT Infrastructure Services | Maintenance and Support |
| ICT Cloud Services | PaaS Management | ICT Infrastructure Services | Maintenance and Support |
| ICT Cloud Services | SaaS Management | ICT Infrastructure Services | Maintenance and Support |
Previous ICT Learning Services category is now mapped to ICT Expertise and Application Services categories
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Learning Services | Learning design | ICT Expertise | L and D Specialist |
| ICT Learning Services | Learning needs analysis | ICT Expertise | L and D Specialist |
| ICT Learning Services | Learning strategies | ICT Expertise | L and D Specialist |
| ICT Learning Services | Massive Open Online Courses (MOOCs) | ICT Expertise | L and D Specialist |
| ICT Learning Services | Training delivery | ICT Expertise | L and D Specialist |
| ICT Other Services | Digitisation | ICT Application Services | Analysis and Design |
Previous ICT Programs category is now mapped to ICT Management and Application Services categories
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Programs | Change Management | ICT Management | Change Management |
| ICT Programs | Portfolio Management | ICT Management | Program/Project Management |
| ICT Programs | Program Management | ICT Management | Program/Project Management |
| ICT Programs | Program Office Standards | ICT Management | Program/Project Management |
| ICT Programs | Project Management | ICT Management | Program/Project Management |
| ICT Programs | Quality Assurance and Compliance | ICT Application Services | Testing (QA, performance, security, UAT) |
Previous ICT Risk Management category is now mapped to ICT Management category
Review the new ICT Risk Management categories and subcategories.
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Risk Management | Business Continuity Planning | ICT Management | Risk Management |
| ICT Risk Management | Capacity and Availability Planning | ICT Management | Risk Management |
| ICT Risk Management | Process and Technology Audits | ICT Management | Risk Management |
| ICT Risk Management | Strategic Risk Management | ICT Management | Risk Management |
Previous ICT Security Management category is now mapped to ICT Expertise, Application Services, Infrastructure Services and Management
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Security Management | Information Security | ICT Expertise | Cybersecurity |
| ICT Security Management | Penetration Testing | ICT Application Services | Testing (QA, performance, security, UAT) |
| ICT Security Management | Security and Firewall Management | ICT Infrastructure Services | Maintenance and Support |
| ICT Security Management | Security Strategy | ICT Expertise | Cybersecurity |
| ICT Security Management | Security Testing | ICT Application Services | Testing (QA, performance, security, UAT) |
| ICT Services Management | Disaster Recovery | ICT Management | Risk Management |
| ICT Services Management | ITSM / ITIL | ICT Expertise | Consulting |
| ICT Services Management | Networks | ICT Infrastructure Services | Maintenance and Support |
Previous ICT Strategy and Analysis category is now mapped to ICT Expertise, Application Services, and Data Services categories
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Strategy and Analysis | Business Analysis | ICT Application Services | Requirement Gathering, Business Analysis |
| ICT Strategy and Analysis | Business Intelligence | ICT Data Services | Data Analytics, BI and Reporting |
| ICT Strategy and Analysis | Strategy Development | ICT Expertise | Consulting |
Previous ICT Support category is now mapped to ICT Application Services category
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Support | Maintenance and Support | ICT Application Services | Maintenance and Support |
Previous ICT Systems and Solutions category is now mapped to ICT Expertise, Application Services, and Data Services categories
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Systems and Solutions | Application Programming Interface (API) Management | ICT Application Services | Development and Integration |
| ICT Systems and Solutions | Business Intelligence | ICT Data Services | Data Analytics, BI and Reporting |
| ICT Systems and Solutions | Custom Application Development | ICT Application Services | Development and Integration |
| ICT Systems and Solutions | Data Migration and Conversion | ICT Data Services | Data Modeling, Information Architecture |
| ICT Systems and Solutions | Data Visualisation | ICT Data Services | Data Analytics, BI and Reporting |
| ICT Systems and Solutions | Databases | ICT Data Services | Database Administration (DBA) |
| ICT Systems and Solutions | Design and Development | ICT Application Services | Analysis and Design |
| ICT Systems and Solutions | ERP and related corporate & shared services | ICT Expertise | Architecture |
| ICT Systems and Solutions | Implementation | ICT Application Services | Implementation/Release |
| ICT Systems and Solutions | Integration | ICT Application Services | Development and Integration |
| ICT Systems and Solutions | Performance and Metrics | ICT Application Services | Testing (QA, performance, security, UAT) |
| ICT Systems and Solutions | Software Support & Maintenance Services | ICT Application Services | Maintenance and Support |
Previous ICT Testing Services category is now mapped to ICT Application Services category
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Testing Services | Automated Testing | ICT Application Services | Testing (QA, performance, security, UAT) |
| ICT Testing Services | Testing Services | ICT Application Services | Testing (QA, performance, security, UAT) |
Previous ICT Web category is now mapped to ICT Application Services and Expertise categories
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| ICT Web | Accessibility Testing | ICT Application Services | Testing (QA, performance, security, UAT) |
| ICT Web | User Experience (UX) | ICT Expertise | User eXperience (UX) |
| ICT Web | Web Analytics | ICT Expertise | Web Analytics |
| ICT Web | Web Design & Content Management Services | ICT Expertise | Graphic Design (UI) |
| ICT Web | Website/Server performance testing | ICT Application Services | Testing (QA, performance, security, UAT) |
IT Infrastructure categories
Previous IT Infrastructure - Installation and Training category is now mapped to ICT Infrastructure Services category
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| IT Infrastructure - Installation and Training | Installation and Training | ICT Infrastructure Services | Installation and Training |
Previous IT Infrastructure - Maintenance and Support category is now mapped to ICT Infrastructure Services category
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| IT Infrastructure - Maintenance and Support | Maintenance and Support | ICT Infrastructure Services | Maintenance and Support |
Previous IT Infrastructure - Network Services category is now mapped to ICT Infrastructure Services category
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| IT Infrastructure - Network Services | Network Administrator | ICT Infrastructure Services | Maintenance and Support |
| IT Infrastructure - Network Services | Network Architect/Designer | ICT Infrastructure Services | Architecture and Design |
| IT Infrastructure - Network Services | Network Engineer | ICT Infrastructure Services | Installation and Training |
| IT Infrastructure - Network Services | Network Manager | ICT Infrastructure Services | Maintenance and Support |
Previous IT Infrastructure - Storage category is now mapped to ICT Hardware category
| Previous category | Previous subcategory | Marketplace category | Marketplace subcategory |
|---|---|---|---|
| IT Infrastructure - Storage | various | ICT Hardware | Storage |
| IT Infrastructure - Network | various | ICT Hardware | Network |
| IT Infrastructure - Servers | various | ICT Hardware | Servers |
Updated