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Marketing Services Register

This is an open register which has multiple pre-qualified suppliers for marketing services including advertising and communications.

News

The Marketing Services Register (MSR) framework including the current Marketing Online portal is currently under review. This includes the RFQ process.

Note: the current Marketing Online system works best on Internet Explorer.

Summary

MSR is an open-register, whole of Victorian Government contract. It offers marketing services, including advertising and communications.

Lead agency: Department of Treasury and Finance

Conditions of use: Mandatory

Contract reference number: SS-09-2013

Arrangement type: Register

Start date: 16 December 2013

End date: No current end date

Marketing suppliers wanting to apply for MSR:  

Register as a supplier for the MSR

    Government buyers wanting to register for Marketing Online (Government users only):

    Apply for access to Marketing Online

      NOTE:

      • Use Internet Explorer
      • Wait 1 hour after you receive your details to log in for the first time
      • Don't register if you have already registered previously as you won't be able to access the system

      To log in to Marketing Online please visit the website here

      Login to Marketing Online

      Key benefits

      The key benefits of this contract are:

      • standard terms and conditions
      • a simplified engagement process

      What’s covered

      This contract covers a range of marketing services. Some services are optional, which means you can engage these services outside of the contract.

      Exclusions

      MSR does not include media planning or buying services. The Master Agency Media Services (MAMS) contract covers these services.

      MSR does not include print management services. The Print Management and Associated Services (PMAS) contract covers these services.

      MSR does not include recruitment services. The Staffing Services Panel contract covers these services.

      Supplier details

      Register for Marketing Online

      This contract is an open register arrangement. The updated list of pre-qualified suppliers is on Marketing Online.

      Buyers can access this list by registering for Marketing Online

      Join this contract

      Note:

      • Use Internet Explorer
      • Wait 1 hour after you receive your details to log in for the first time
      • Don't register if you have already registered previously as you won't be able to access the system

      For government buyers:

      To join this contract and access more information

      Apply for access to Marketing Online

      Once you register you will get a unique username and password. Keep these details for future use to access Marketing Online.

      Department contact

      Departmental contact managers are the key point of contact between the marketing services register category manager and buyer. They can be contacted for marketing  services register information and are responsible for resolving operational issues raised by buyers and suppliers.

      Department contacts are listed in the table below:

      Department of Jobs, Precincts and Regions

      Organisation Contact details
      Mandated departments
      Department of Jobs, Precincts and Regions Nicole McLean
      nicole.x.mclean@ecodev.vic.gov.au
      Phone: 03 9651 8067
      Department of Education and Training

      David Micallef
      micallef.david.m@edumail.vic.gov.au
      Phone: 03 7022 1434

      Department of Environment, Land, Water and Planning

      Caroline Rebaque  
      caroline.rebaque@delwp.vic.gov.au
      Phone: 0418 406 599

      Department of Treasury and Finance

      Bruce Atherton    
      bruce.atherton@dtf.vic.gov.au
      Phone: 03 9651 2469

      Department of Premier and Cabinet

      Vicki Richardson
      vicki.richardson@dpc.vic.gov.au
      Phone: 03 7017 5314

      Department of Justice and Community Safety

      Michelle Windsor
      michelle.windsor@justice.vic.gov.au
      Phone: 03 9651 8067

      Department of Health and Human Services Matthew Haworth
      matthew.haworth@dhhs.vic.gov.au
      Phone: 03 9096 0591
      Department of Transport Kaye Tuddenham
      kaye.tuddenham@ecodev.vic.gov.au
      Phone: 03 8392 6532
      Other organisations
      Office of the Chief Commissioner of Police (Victoria Police)

      Leigh Davies
      Leigh.Davies@police.vic.gov.au
      Phone: 03 9247 1468

      Vicroads

      Melanie Rutley    
      melanie.rutley@roads.vic.gov.au
      Phone: 03 9854 2523

      Vic Responsible Gamble Foundation

      Roberta Donovan 
      Roberta.Donovan@responsiblegambling.vic.gov.au
      Phone: 03 9452 2655

      Rail Projects Victoria

      Jo Hopgood    
      Jo.Hopgood@melbournemetro.vic.gov.au

      Transport Accident Commission (TAC)
      Paula Vigorelli    
      Paula_Vigorelli@tac.vic.gov.au
      Phone: 0435 410 457
      Visit Victoria
      Fiona Ive    
      fiona.ive@visitvictoria.com.au
      Phone: 03 9002 2209
      Public Transport Victoria Philip Askew             
      philip.askew@ptv.vic.gov.au
      Phone: 03 9027 5041

        For suppliers:

        To apply to become part of MSR, register on the Supplier Marketing Online Registration page.

        You'll need to provide:

        • your organisation’s details
        • insurance details
        • financial details
        • conflict of interest details (if any)
        • supporting documents and information

        Once you register you will get a unique username and password. Retain these details for future use to access Marketing Online.

        Marketing Services Register Guide

        Use this contract

        Step 1: Create a Request for Quote (RFQ)

        Download and send an RFQ form to 3 different suppliers or as per your internal procurement policy.

        A Request for Quote must include:

        • an introduction to the project
        • background information
        • purpose of your project
        • project components (dates, milestones etc)
        • requirements and deliverables
        • extra information

        Step 2: Choose a supplier by undertaking your internal procurement process

        • RFQs and supplier responses must be sent by email
        • log your RFQ details on Marketing Online

        If you have issues logging RFQs on Marketing Online complete these forms:

        Email the form to the DTF marketing services admin

        Step 3. Create a Purchase Order

        When you've received supplier quotes, choose a supplier by undertaking your internal procurement process and send them a Purchase Order.

        You need to notify any unsuccessful suppliers.

        You need to include this information:

        • your details
        • a statement of work
        • service levels needed
        • project plan
        • equipment needed or provided
        • Information about access to your premises
        • key personnel needed
        • fees and rates
        • expenses
        • warranties
        • insurance
        • Intellectual property

        Refer to this agreement:

        Refer to this workflow chart for information on getting quotes and creating purchase orders under the MSR:

        Contract disclosure under the MSR

        If you use this contract, you must follow the rules under the Contract Disclosure policy, which states:

        • if an estimate is $100,000 (inc GST) or more publish that on a contract publishing system Buying for Victoria Supplier Portal
        • if an estimate is $10 million (inc GST) or more publish the full contract on Buying for Victoria Supplier Portal
        • leave out trade secrets or confidential business information, consider if any material would harm the public interest
        • follow your organisation’s rules for approving what not to include

        Variation disclosure

        • if a jobs change costs $100,000 (inc GST) or more publish it on Buying for Victoria
        • reference it against the original contract
        • show the changes in the value and difference to the total estimated value of the contract

        Victorian Industry Participation Policy (VIPP) needs

        Check if the VIPP needs apply to you:

        • VIPP applies to government projects with many suppliers bidding for the job
        • a jobs value must be $3 million and over in metropolitan Melbourne for a VIPP to apply
        • for regional areas, the value is $1 million and over for a VIPP to apply
        • the VIPP checks the supplier selection you made at the shortlisted stage

        All shortlisted suppliers complete a VIPP plan addressing three key needs:

        • the level of local content
        • the number of new jobs created
        • possible skills, training, and technology transfer generated by the project

        The VIPP plan outlines how the supplier will action local industry development commitments. Get more information on VIPP.

        Reviewed 14 March 2019