eServices for suppliers

Steps suppliers need to follow to join the register.

The eServices register is an open register. Suppliers may apply to join at any time.

There is no restriction on the number of suppliers listed in the register.

How suppliers apply to join this register

The eServices and IT infrastructure registers are now combined. The new register is called the eServices register and it is available on Digital Marketplace(opens in a new window).

This register lists suppliers who offer IT services and infrastructure hardware and maintenance. Infrastructure hardware includes things such as servers, storage and networking.

Watch the video below to find out more about the eServices register.

Suppliers must apply to join the eServices register.

Suppliers seeking to join the register will need to:

  • follow the steps below
  • meet all registration requirements.

Every step must be completed as part of the application process.

How the eServices register contracting framework operates

  1. Supplier applies for registration having familiarised itself with the minimum terms and conditions.
  2. Supplier ensures it is comfortable with the minimum terms and conditions of the Register and submits their registration request on the basis that if engaged by a purchasing agency under the Register, it will contract under:
    1. the terms and conditions of the Register, and
    2. any non-contradictory terms inserted in the Contract Variables or IT Infrastructure Purchase Order Template
  3. The eServices Register administrator assesses registration requests and onboards suppliers if they meet the registration requirements.
  4. Supplier is invited to respond to a tender released by a purchasing agency under the eServices Register.
  5. Supplier responds to tender invitation.
  6. If successful, completes the Contract Variables document and/or the IT Infrastructure Purchase Order Template with the purchasing agency.
  7. Once signed, the Contract Variables document and/or the IT Infrastructure Purchase Order Template incorporates all relevant terms and conditions in the head contract.
  8. The Contract is fully established and includes the following four documents in order of precedence:
    1. the head contract terms and conditions
    2. non-contradictory terms and conditions in the Contract Variables and/or the IT Infrastructure Purchase Order Template
    3. the Request that the purchasing agency sends out to market
    4. the Response submitted by the contracted supplier.

Relevant documents

Suppliers must read the following and use them where needed.

eServices register supplier rules of use

Full list of categories available in this register

Contracts for eServices categories/scope:

eServices contract (April 2021)
PDF 688.17 KB
(opens in a new window)
eServices - contract variables
Word 70.3 KB
(opens in a new window)

Contracts for IT Infrastructure categories/scope:

IT Infrastructure - purchase order terms and conditions
PDF 416.11 KB
(opens in a new window)
IT Infrastructure - purchase order template
Word 63.68 KB
(opens in a new window)
IT Infrastructure - schedules 1 - 10
Word 63.97 KB
(opens in a new window)

Updated