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buyingfor.vic.gov.au

Microsoft licensing solution provider and VMWare reseller contract

This whole of Victorian Government contract with 1 supplier for buying and supporting Microsoft software and VMWare products.

Summary

A whole of Victorian Government contract with 1 supplier for buying and supporting Microsoft software and VMWare products. This includes guidance, reporting, performance, management, help desk support, subject expertise, managing disputes and modifying any changes to software.

Lead agency: Department of Premier and Cabinet

Conditions of use: Non-mandatory

Contract reference number: N/A

Arrangement type: Sole supplier

Start date: 30 June 2016

End date: 31 July 2022

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Key benefits

  • knowledge and expertise from an experience supplier
  • access to the largest licensing services provider in the country

What’s covered

The contract offers all buyers participating in the Enterprise Agreement, and those buyers granted access to leverage off the whole of Victorian Government contract, the following services:
  • strategic guidance and planning for Microsoft technology
  • quotes, invoices, proof of licences and online services
  • reporting on licensing, spending and renewals
  • ongoing service
  • an online system for quotes, purchasing, invoices, purchase histories and reporting
  • help desk support available 24/7
  • e-learning
  • management of the annual renewal process
  • subject matter expertise and access to specialists
  • monitoring and changes to any services
  • advice for disputes

Supplier details

This contract is a sole supplier arrangement with Data #3:

Data #3

ABN: 31 010 545 267
Address: 67 High St, Toowong QLD 4066
Website: http://www.data3.com/
Contact name: Melanie Meehan
Role: Account Manager
Phone: 03 8823 2009
Email: Melanie_Meehan@data3.com.au

Include VICStateGov@data3.com.au on any emails.

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Use this contract

Anyone using this contract must follow the rules of use:

True-up process

This contract has an annual process for renewal. The "true-up" process makes sure organisations account and pay for services they buy through the year.

Data #3 provides these services:

  • historical licensing information 90 days to the contract renewal date
  • dates for any significant timelines and milestones
  • the ability to process renewal orders
  • reporting progress to lead departments and CenITex
  • coordinating quotes and receipts

Buyers should be aware of the full true-up process:

  • each buyer needs to take part in the process by no later than 1 February each year
  • if the total count deployed is above the volume your organisation uses, the extra licenses must be bought by the true-up date
  • organisations should give Data #3 a statement of the products they’ve bought through the year.
  • this includes subscription services

The online services manager of each department is responsible for managing the true-up service.

Reviewed 08 October 2019

Primary contact:

Andy Simpson (Category Manager - Strategic, Cyber Security & Software) Department of Premier and Cabinet

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